Install TurboTax with License Code

What is a TurboTax License Code?

A TurboTax license code is a unique alphanumeric code provided at the time of purchase. This code is essential for activating your version of TurboTax, granting access to features that align with the version you purchased, such as Basic, Deluxe, Premier, or Self-Employed.

How to Find Your TurboTax 2024 License Code?

Finding your TurboTax license code is straightforward if you follow these steps:

• Check Your Purchase Email: Look for the license code in your order confirmation email.
• Physical Copy: Check the CD sleeve or product card for your license code.
• TurboTax Account: Log in to your TurboTax Account and retrieve your license code under "My Products and Orders."

Where do you Enter the TurboTax License Code?

Once you’ve obtained the TurboTax license code, you’ll need to enter it to activate the software. Here’s how:

1. If you bought a digital version, download the software from the installturbotax.com website.
2. Follow the on-screen instructions to install TurboTax on your device.
3. When prompted during installation, enter the 16-character license code in the activation window.
4. Once the code is verified, follow the remaining prompts to finish setup and start preparing your taxes.

What to Do if You Lose Your TurboTax License Code?

Losing your TurboTax license code can be frustrating, but it’s not the end of the road. Here are steps to recover it:

1. Search Email and Trash Folders: If you purchased TurboTax online, your license code was likely emailed to you. Check your email’s trash or spam folder to recover the code.
2. Log Into Your TurboTax Account: If you registered the software when you purchased or installed it, you can log in to your TurboTax account to view past orders and license codes.
3. Contact TurboTax Support: If all else fails, contact TurboTax support for assistance in recovering your license code.

Troubleshooting TurboTax License Code Issues

There are instances where you might encounter issues while entering or using the license code. Here are common problems and their solutions:

1. Invalid or Incorrect License Code

If TurboTax shows an "Invalid License Code" message:

• Double-check the characters. Ensure there are no typos or transposed letters and numbers.
• Make sure you are entering the correct code for the version you purchased. For example, a license code for TurboTax Premier won’t work for the Deluxe version.

2. Expired License Code

Although rare, some license codes may have expiration dates. If you encounter this issue, you’ll need to contact TurboTax support to request a new code or verify your purchase.

3. License Code Already Used

If you are getting a message that the license code has already been used:

• You may have installed TurboTax on the maximum number of devices allowed (typically up to five).
• To resolve this, uninstall TurboTax from a device you're no longer using or contact TurboTax support to reset your license code’s activation limit.

TurboTax License Code for Multiple Users and Devices

1. Can I Use the Same License Code on Multiple Devices?

Yes, TurboTax allows you to install the software on up to five devices with the same license code, provided that you own all the devices.

2. Family and Household Use

If multiple people in the same household are filing taxes using TurboTax, you can share the same software and license code as long as it's installed on up to five computers.

3. Business or Enterprise Use

For businesses, it's recommended to purchase TurboTax Business versions, which are designed to handle multiple tax filings. In this case, you may need to buy additional licenses or use online versions for team members.

TurboTax License Code vs. TurboTax Online

1. TurboTax Desktop vs. Online Version

• TurboTax Desktop: When you purchase TurboTax desktop software, you’ll need the license code to activate the software.
• TurboTax Online: If you use the online version of TurboTax, no license code is required. Instead, you sign in to your TurboTax account, and everything is handled in the cloud. This is a convenient option for those who prefer not to deal with installation or license codes.

2. Switching from Online to Desktop

If you started with TurboTax Online but want to switch to the Desktop version, you will need to purchase the desktop software and obtain a license code to proceed. Your online return can be downloaded and imported into the desktop version.